Communications for SMBs: Business Communications Manager
Nortel Simplifies Move to Unified Communications for Medium-Sized Business
New Solution Offers Time and Cost-Saving Unified Communications Features, Saving up to 70 percent of Prior Product Investments
TORONTO, ONTARIO--(MARKET WIRE)--Oct 8, 2008 -- A new solution from Nortel(1) (Toronto:NT.TO -
it easier for medium-sized businesses with up to 300 employees
to evolve to unified communications. By connecting people
faster, improving collaboration and speeding up the time
to decision, Nortel estimates that unified communications
can help businesses realize cost-savings and an increase
in productivity of up to 18 percent.
Available globally October 14, the
Communications Manager (BCM) 450 speeds the transition
from legacy digital equipment and can enable firms to save
up to 70 percent of their original investment by reusing
"Deploying Nortel's BCM450 has enabled a cost-effective
evolution to unified communications and will drive improved
productivity across our 10 locations," said Paul Evans,
executive vice president, EBA Engineering. "We were able
to leverage a large portion of our original Norstar investment
while evolving to new unified communications capabilities.
The networking and unified communications features of BCM
portfolio have driven efficiencies within our team by allowing
us to better connect and collaborate between our multiple
sites and mobile workforce."
"Customers can increase the velocity of business operations
by bringing people together faster for efficient and effective
collaboration," said Joel Hackney, president, Enterprise
Solutions, Nortel. "The BCM450 accelerates the move to unified
communications, enabling medium-sized businesses to gain
a competitive edge in an environment where speed, simplicity
and savings are integral to success."
Nortel's new offering expands the reach of its
BCM portfolio - a suite of Hybrid-IP solutions, built with
unified communications functionality, each designed to meet
the needs of different sized small and medium-sized businesses
(SMB). By offering capacity for up to 300 users, the BCM450
positions Nortel to better serve the larger user segment
of the global SMB communications market. According to Nortel
projections, the worldwide SMB communications market is
valued at US$11 billion and growing at a rate of 9.3 percent
Nortel's SMB portfolio was evaluated five out of five by
industry analyst firm Gartner in its Critical Capabilities
for Unified Communications report.(2) Furthermore, market
research firm Dell'Oro ranks Nortel number one for the first
and second quarters of 2008 based on number of Hybrid-IP
lines shipped globally.
The BCM450 is available from Nortel, or through its strategic
vendors, including AT&T.
"AT&T has a long history of working with Nortel to meet
the needs of small and medium-sized businesses with the
BCM portfolio - one which has become synonymous with reliability,
performance and applications tailored for the unique needs
of this market," said Mark Keiffer, president, regional
business markets, AT&T. "This new solution will enable
these firms to realize time and cost-savings benefits."
The unified communications features of the BCM450 include:
- Unified messaging, consolidating voice, fax and e-mail
messages onto a single device.
- Message forwarding, available in one to two months, which
sends voicemails and faxes to the most convenient desktop
or mobile device. For workers on the move, this can save
long distance and roaming charges when retrieving messages.
- Meet-Me Conferencing that can establish teleconferences
for up to 120 participants. This can eliminate the need
for external services and reduce teleconferencing expenses.
- Computer Telephony Integration, which allows the use of
third-party applications to control telephone services,
such as click-to-call or automatic screen "pop" with customer
information when they call.
- Intelligent Contact Center functionality, which quickly
directs clients to the right contact.
Also, SIP compliance provides the foundation for expansion
of the solution's unified communications functionality with
applications developed by third-parties certified by the
The BCM450 also helps businesses save on energy costs. A
BCM450 solution can save up to 40 percent in energy costs
compared to a similar offering from the competition.(3)
The flexibility inherent in the BCM450 allows it to adapt
as businesses grow or as priorities shift. The solution
comes loaded with hundreds of telephony features and integrated
applications that can be activated without installing additional
expensive hardware. Capacity for 300 users provides for
easy scalability and customization can be accomplished with
applications from third-party developers.
A robust and resilient data network provides the foundation
for organizations to get the most out of unified communications
features. The BCM450 can be effectively paired with the
networking capabilities of the BSG8 and BSG12,
today. The BSG combines multiple components and software
into a single solution, which Nortel estimates is up to
45 percent less expensive than purchasing all of these elements
Nortel is a recognized leader in delivering communications
capabilities that make the promise of Business Made Simple
a reality for our customers. Our next-generation technologies,
for both service provider and enterprise networks, support
multimedia and business-critical applications. Nortel's
technologies are designed to help eliminate today's barriers
to efficiency, speed and performance by simplifying networks
and connecting people to the information they need, when
they need it. Nortel does business in more than 150 countries
around the world. For more information, visit Nortel on
the Web at www.nortel.com.
For the latest Nortel news, visit
Certain statements in this press release may contain words
such as "could", "expects", "may", "anticipates", "believes",
"intends", "estimates", "targets", "envisions", "seeks"
and other similar language and are considered forward-looking
statements or information under applicable securities legislation.
These statements are based on Nortel's current expectations,
estimates, forecasts and projections about the operating
environment, economies and markets in which Nortel operates.
These statements are subject to important assumptions, risks
and uncertainties, which are difficult to predict and the
actual outcome may be materially different from those contemplated
in forward-looking statements. For additional information
with respect to certain of these and other factors, see
Nortel's Annual Report on Form10-K, Quarterly Reports on
Form 10-Q and other securities filings with the SEC. Unless
otherwise required by applicable securities laws, Nortel
disclaims any intention or obligation to update or revise
any forward-looking statements, whether as a result of new
information, future events or otherwise.
(1) Nortel, the Nortel logo and the Globemark are trademarks
of Nortel Networks.
(2) Gartner, Critical Capabilities for Unified Communications,
Bern Elliot, September 16, 2008. The Critical Capabilities
report is copyrighted 2008 by Gartner, Inc. and is reused
with permission. The Critical Capabilities report is a comparative
analysis which scores competing products against a set of
critical differentiators identified by Gartner. Gartner
does not endorse any vendor, product or service depicted
in the Critical Capabilities report, and does not advise
technology users to select only those vendors with the highest
rating. Gartner disclaims all warranties, express or implied,
with respect to this research, including any warranties
of merchantability or fitness for a particular purpose
(3) Based on Nortel's internal test results conducted in
August 2008 comparing the energy consumption in the laboratory
of a BCM450 with 150 phones and seven 4526T-PWR (NA PC)
with the published energy consumption figures provided in
data sheets of comparably equipped and configured competitive